How much does a session cost?
For clients with NDIS funding, sessions are $193.99/hour for either Improved Daily Living or Improved Health and Wellbeing sessions (according to the NDIS price guide 2019).
For clients without NDIS funding, an initial 60 minute session costs $182.74. Follow up sessions may be $140 – $182.74 depending on your individual needs and length of session.
Do you bulk bill?
As a specialist service we are unable to bulk bill appointments. However you may be eligible for a Medicare rebate of $58.80 in the following circumstances;
You have a chronic condition and have been given a chronic disease management plan from your general practitioner with a referral to a Dietitian. You may be eligible for up to 5 rebated sessions in a calendar year with this referral.
You have an Eating Disorder plan from your General Practitioner or Paediatrician or Psychiatrist that includes a Dietitian referral. You may be eligible for up to 20 rebated sessions in a calendar year with this referral.
In these situations you will be required to pay the gap (difference between session cost and rebate value).
It is preferred that the client send these forms to the Dietitian prior to their session to ensure they are correct and will allow for a rebate to be claimed.
Can Dietitian sessions be claimed through private health?
As our Dietitians are registered with the Dietitians Association of Australia, you will be able to claim your session with any major private health provider, depending on your level of cover. Speak to your provider for more details. We will provide you with an invoice to help make this claim.
How do I book an appointment?
You can do these in 3 ways;
- Book online via our online booking page.
- Call our reception team, details can be found on our contact page.
- Complete an online referral form.
Do you offer home visits?
Yes we conduct home visits for NDIS clients only. We will charge a travel fee for each visit in line with the NDIS price guide 2019, which will be discussed with you prior to the session.Home visits are available in a range of areas across Sydney. Contact our team to find out if we can get to your home site.
Do you offer virtual appointments if I can't make it to the clinic?
Yes, we can arrange online sessions via Zoom. Your Dietitian will provide you with more information if you book a virtual session. Usual session fees apply.
Can I reschedule or cancel my appointment?
Yes, however there are some conditions regarding the provision of adequate notice to allow time and opportunity for other clients to take your spot.
For non-NDIS funded clients:
50% of usual session fee applies if cancellations are made within 24-48 hours (notice period excludes weekends & public holidays).
Full session fees will apply if cancellations are made within less than 24 hours notice (notice period excludes weekends & public holidays)or if you do not attend the appointment.
For NDIS-funded clients:
We respectfully ask you to contact us at least 2 clear business days in advance if you need to cancel or reschedule.
Cancellations with less than 2 clear business days are difficult to fill. By giving last minute notice or no notice at all, you prevent someone else from being able to book into that time slot.
If you cancel an appointment with less than 2 clear business days notice up to 90% of the full fee may apply, subject to the terms of your service agreement.
Are you trained in nutrition therapy for Eating Disorders?
Yes, our Dietitian Jessica Tilbrook is registered with Australian New Zealand Academy for Eating Disorders and has completed a range of relevant training including, RAVES Eating Model – Developing Positive Relationships with Food, Motivational Interviewing, Nutrition Counselling for Eating Disorder and Non-Diet Approach for Dietitians.